Factors to Consider When Selecting a Self-Storage Unit
Most people need to store away their prized possessions that may include a baseball card collection, antiques or a sweet leather seat set that cannot fit into the house thus it is vital to choose a self-storage facility that will take care of the stuff just like the owner would since when it comes to selecting a storage unit apart from the size and the price of the storage unit there are other factors to consider. It is good to note that customer service is a vital part of choosing a self-storage facility, and when the client calls the self-storage facility for the first time and whether it is by email, phone or in person they can get a feel of how the customers are treated. A good manager normally greets clients in a welcoming manner and answers all inquiries efficiently and thoroughly and there is a key danger sign when the manager does not give straight answers for queries and if there is disorganization in the office.
It is worth noting that a facility that has a hands-on manager is a good option, and ideally the customer should see a manager at the facility that is interacting with clients and solving issues and even having a manager that lives on site is a good thing since the customer will be dealing with the manager a 100% of all the time. A great manager typically gives the tenants his or her phone number so that in case they are locked out of the facility after hours because of a gate malfunction caused by a power outage they can be attended in time and a good manager can prevent problems even before it begins.
The level of cleanliness of the facility is another key issue to look into and the state of the office at the storage facility should give the person an idea of the overall cleanliness of the place and ordinarily the floor has to be dusted, have a clean floor, clean bathrooms, and a manager that is well groomed and neatly dressed. An awesome self storage facility usually contracts pest control professionals that regularly visit to prevent pest infestation which can lead to damage to plenty of the tenant’s belongings. Pests like roaches can invade boxes of household goods; moths destroy rugs, upholstered furniture, and textiles whereas rats chew up wood furniture and defecate and urinate in units which is very nasty. The manager at the facilities needs to address pest issues, not just on a monthly basis but seasonally such as once a week during the spring to clean spiders and the client needs to ask the self-storage facility they are considering how they handle pest control and any other issues they have had with pests in the past.
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